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​RuneScape - Idk what they even think I did wrong

Dec-13-2018 PST
Categories:news

I didn't do anything wrong and just want to talk with some support from Jagex. Their appeal system says up to 28 days for a response. Idk what they even think I did wrong but I'm over 99% sure I did not break any terms of use. There is absolutely no contact info at all anywhere. An email would be fine, anything at all to try and RuneScape gold see what they think I did wrong.


If I broke any rules I'll happily learn but I honestly, sincerely dont think I did. I am a new player, started my account this past month (after not having played since before construction came out). I've gotten a few stats to 30-50 and worked hard on fishing and got 90 in it yesterday.


I have only ever logged into the account from 1 IP address and only 1 PC. I have said nothing bad directed to jagex or any player or person. I might have cursed a few times but again, nothing at others and nothing obscene at all(racial stuff, etc.).


Idk if begging is allowed or not but I have not at all. The closest to that I've gotten is literally having bants with others while fishing like 'Anyone wanna loan me a dragon harpoon'. Literally nothing worse than that.


Ofcourse I dont have any software but what others told me to get (alt1 toolkit and I googled n saw that jagex said that was ok - though I dont use it since I dont really know how).


As far as botting, well I assume its not that since those are lifetime bans anyways right? But if it is for botting well, thats incorrect. Like I said only program I've downloaded is alt1. The only thing that could give suspicion that I can see is the time spent playing.


And yeah, I've put a lot of time into it this month since I got super hyped. But I've not traded anything with anyone (I cant recall a single thing I've traded on the account). On top of that all my skilling has been very inefficient as its mostly alt tab fishing.


I just dont know what to say/do. There is zero contact info I can find. I appealed but they said it might take up to 28 days on the site to reply. honestly 40 hour ban is no big deal but being banned for, what I can only see as, nothing makes me very uncomfortable. What if a year from now when I've sunk a lot more this happens? Without any way to even contact jagex wtf do I do?


Edit: I said 99% cause you know, you can never be 100% sure. You 100% sure you're not in a simulation? You 100% sure you're not in the last moment of your life having your life flash before your eyes right now?


I am 99% sure because I have not read through every detail on the terms of service and a 40 hour ban makes it seem like they dont think I did something very serious. Since they gave no indication as to what it was I don't wanna just say for certain I did nothing wrong (even though from the best of my knowledge that is the case).


If they say I did something wrong that I did, I will be more than happy to serve my time and never to it again, I just dont believe thats the case cause no matter how much I rack my brain I did nothing wrong.