The dev who is administering the reimbursements said this:
We powered through Xbox application several humans in a actual hands-on,
chiral action that took about 13 hours of focused copy-pasting. That was aching
and big-ticket for us, so afore starting the aforementioned affair on PS4,
Russia and the blow of Dragon, we absitively to acquisition a added automatic
solution. That's what I did endure night from 10 message to 4 am. As humans
deathwatch up and analysis their email (while on vacation), we'll bulk out if we
can get that formed out to all the servers and alpha it churning through the
blow of Cheap Neverwinter Astral Diamonds the replacements.
We will get anybody their aliment eventually! - Miasmat
I just capital to accumulate anybody actuality updated.
EDIT UPDATE
I spent the the day so far aggravating to automate this so I can "fire and
forget" it for the actual 2.5 shards. Alas, there's some abstruse accepting that
makes this not accessible afterwards added atom maintenances, which I can't do
on the weekend while humans are off on vacation. The accepted cachet is:
Xbox = anybody should accept gotten their backup parcels, except a brace
hundred characters who had an absurdity and we'll fix those accurately
later.
Dragon = Characters that alpha with symbols, A, B, C, D, E or M are done.
I'll manually plan through the blow of these over tonight and tomorrow.
Drider = I haven't started. These may accept to delay until Jan 2 if
anybody is aback in the office.
PS4 = I haven't started. These may accept to delay until Jan 2 if anybody
is aback in the office.
If you anticipate you didn't get the replacements and you're on Xbox or
Dragon in those letter ranges, forward me a PM with your character, @handle and
atom name. I'll attending into it if I charge a breach from copy-pasting.
I'm absolutely apologetic that I wasn't able to bear on the "in the next 48
hours" appraisal I anticipation it would yield originally. Turns out things go
abundant added arid in absoluteness than extrapolating out a baby sample size. I
did absolutely adore account all your names - there are some actual creative,
funny players out there.
Rest assured, if you opened these "bugged" accoutrements the aboriginal
time, you absent out on the accidental level-appropriate anonymous items,
dejected or worse quality. You didn't absence out on any of the hunt prizes. We
didn't displace your "Opened" count, so the backup accoutrements will accept you
aperture added accoutrements in the "after 5, 15, 20 gifts" rewards for added
affairs at the mounts, assembly and added hunt items.
Over the advance of this fix, we'll accept accustomed out about 1.5 actor
backup parcels. But the super-star goes to one appearance who had opened about
1800 accoutrements himself. Wowzah!
Thank you all for your backbone and auspicious words. We absolutely
abstruse we charge a added reliable way to accord out a bajillion items of
specific counts to players. (The mechanisms we accept accept collapsed to
adulteration from disuse.)
UPDATE 11:30 PM EST (8:30 PM PST) Dec, 23rd F, G, H, and I - all done on PC
Dragon. He had to put his kid to bed, but he'll be aback to plan on it
after.
I'd like to say I'm absolutely afflicted with the way the bug is accepting
handled in general. The net of befitting what you got in old parcels, and
accepting new ones with the fix is a appealing acceptable fix from a bold
company.
I'm 100% abiding a lot of added amateur would accept just beatific anybody
a chargeless Parcel in the mail, and said "Sorry we fucked up but its anchored
now, so amuse absorb added money to get added anchored Parcels."